Digital Governance: Interacting with Public Authorities by Age (2023)

This chart shows the percentage of individuals using the internet for visiting or interacting with public authorities' websites, in 2023, in Europe, United States and United Kingdom. The data shows e-Government engagement ranging from high-saturation levels in the Nordics to significantly lower participation in Eastern Europe. A significant generational trend emerges: while the 25-54 age group typically leads engagement due to administrative requirements, youth (16-24) participation is remarkably inconsistent across borders.